Can't hear audio
Check iPad volume, confirm silent mode is off, and make sure an Apple voice is downloaded in iPad Settings.
Support
Need help? Email us and we'll get you back to learning quickly.
Contact
Email: support-wg@danushkastanley.com
Typical response time: within 1-2 business days.
Common issues
Import pack format
Use the supported pack format from the app's import flow. Keep word lists clean and one target word per entry.
Reset progress
Open parent settings and choose the progress reset option for the learner profile you want to update.
Device requirements
iPad with iPadOS 17 or newer recommended.